Frequently Asked Questions about
The Knox County Health Clinic
FAQs about the Medical Clinic:
Can I get an appointment this week?
How much does it cost for an appointment?
- We are not able to provide urgent care or walk in visits. The clinic is only open on Wednesday evenings, and patients usually wait 2 to 5 weeks for an available appointment.
What services do you provide?
- We do not have a set fee per visit, however, we encourage all patients to make a donation to the Clinic at their appointment to help keep our services available to the community. The Clinic does not receive any state or federal funding.
- There may be some fees associated with referrals
- General medical care with a volunteer medical provider
- Prescriptions for non-narcotic generic medications
- Laboratory tests and x-rays at Penobscot Bay Medical Center when ordered by one of our volunteer providers
- Specialty services such as Diabetes Education or Physical Therapy through PenBay
Healthcare when ordered by one of our volunteer providers
FAQs about the Dental Clinic:
How long is the wait?
- For cleanings and X-rays: 4-6 weeks
- For restorative care: at least a year
- For dentures: 6 months to two years
How much does it cost?
- $10 or $20 for dental care, based on your income
- $100 or $200 for denture services
What services does the Dental Clinic provide?
- Cleanings, X-rays, simple restorations, extractions and dentures.
- We do not provide: root canals, crowns, bridgework, implants, or gum surgery.
Who will I see?
- Your first appointment will be with a staff hygienist for an evaluation, x-rays and cleaning (if
- Restoration and denture work will be done by local volunteer dentist in their
- Extractions are usually done by an oral surgeon in Bath.
FAQs about the Mental Health and Wellness Program:
What services does the Mental Health & Wellness Program provide?
- Short-term counseling with volunteer counseling providers: the
Coordinator of this program will assess your concerns and then determine with
you the course of care services.
- Complementary Medicine Practice: clinic patients have the opportunity to learn and
experience healing practices such as therapeutic massage, acupuncture, Jin Shin Jytsu,
and homeopathy. Benefits can include stress reduction, reduced pain, and relief from
anxiety and depression.
- Health Management: clinic patients can meet with a nurse educator and/or a
registered dietician to privately discuss concerns such as diabetes, cholesterol, weight
issues, breathing difficulties, smoking cessation and much more. More time can be spent
focusing on your health and wellness goals.
Do these services in the Program have a fee?
- Many of the services are complementary however, some providers may discuss a small fee for
service depending on your budget. You can discuss this with the Program Coordinator.
FAQs about the Prescription Assistance Program:
Will you pay for my medication?
- Unfortunately the clinic is not state or federally funded so we cannot pay for medication. Nothing we can do is immediate. We will help you apply to the pharmaceutical company to
request your medication free of charge.
Can I get an application?
- There is not an application to the "Knox County Health Clinic Prescription Assistance Program". Since you will be applying to the pharmaceutical company, there will be a separate application for each medication.
How long does the application process take?
- Most companies say to allow six weeks for the application process. They usually don't take that long. It is usually more like three to four weeks.
What do you need from me?
- Most companies require a copy of your federal tax return if you filed one. If you did not file a tax return most will accept a social security benefit statement, pay stub, unemployment benefit statement or other form of proof of income.
How much medication will I get and how much will it cost?
- If you are approved most companies send a three month supply. The majority of companies approve you for one year. There is no charge for the medication.
What if I have insurance?
- Many companies will not assist anyone who has insurance. Some companies will allow patients into the program through their appeals process if they have high copays or are in the Medicare D "donut hole".
The KNOX COUNTY HEALTH CLINIC